Vol. 4 No. 2 (2026): Economic Development and Analysis

Vol. 4 No. 2 (2026): Economic Development and Analysis
Published: 03/04/2026

Full Issue

Articles

ECONOMIC ESSENCE, CONTENT AND CLASSIFICATION OF CONSTRUCTION SERVICES
Dilafruz Abdullaeva

The article provides a scientific and theoretical analysis of the economic essence, content, and classification of construction services. Within the framework of the evolution of service sector theory, construction services are examined as an independent type of economic activity. The study substantiates the role of construction services in the investment and construction process, their impact on the development of the real sector, regional economic growth, and the formation of human capital. A classification of construction services based on functional, technological, and economic characteristics is proposed, highlighting their importance in creating high value added. The findings have practical significance for the development of the construction services market, improvement of management mechanisms, and ensuring sustainable economic growth.

DIGITAL LABOR MARKET AND HUMAN CAPITAL
Asilbek Abdurahmonov , Azizbek Tursinbayev

This article provides a theoretical and conceptual analysis of the interrelationship between the digital labor market emerging under the conditions of the platform economy and human capital. The study examines the institutional characteristics of labor relations organized through digital platforms, the mechanisms of algorithmic management, as well as new forms of utilizing human capital. The author interprets the digital labor market as an independent economic institution fundamentally different from traditional labor relations and substantiates the process of labor fragmentation within the segments of cloud work, crowd work, and gig work. The article demonstrates the transformation of human capital in the digital economy from a classical factor of production into a resource that generates data and increases platform value.

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FACTORS INFLUENCING FINANCIAL LITERACY OF THE POPULATION
Akmal Abduvoxidov

This article analyzes the main factors influencing the level of financial literacy among the population. The research results show that the level of financial literacy depends on socio-demographic characteristics (age, gender, education level, income), financial knowledge, financial behavior, financial attitudes, and financial preparedness. In addition, family, marital status, national and religious characteristics, as well as an individual’s experience with financial products, play an important role in shaping financial literacy.

24-36 0 0
REGULATORY AND LEGAL FRAMEWORK OF THE TAKAFUL INSURANCE MARKET
Sherzod Alimov

The article covers the issues of the establishment, introduction, development of takaful insurance funds in Uzbekistan and the essence of the Islamic financial market, the study of scientific approaches to its modern Islamic financial instruments, as well as the scientific foundations of the mechanism and typology of the takaful insurance market; elucidates scientific and theoretical views on the content of takaful insurance funds as an economic category and its role in the global insurance market, and assesses the development and modern state of takaful insurance funds in the insurance market.

37-44 0 0
INSTRUMENTS OF ACTIVE MACROECONOMIC POLICY FOR LABOR MARKET REGULATION IN UZBEKISTAN AND FOREIGN COUNTRIES
Sitora Amirjanova

Maqolada O‘zbekistonda mehnat bozorining hozirgi holati va rivojlanish istiqbollari, shuningdek, aholini ish bilan ta’minlash xizmatlari, kasbiy tayyorlash va qayta tayyorlash, yoshlarni ish bilan ta’minlash, ishsizlarga nafaqa to‘lash va boshqa yo‘nalishlardagi tendensiyalar tahlil qilingan. Ishda mehnat bozorini makroiqtisodiy tartibga solish modellari va instrumentlari, shuningdek ayrim xorijiy mamlakatlarda faol mehnat bozori choralarini qo‘llash tajribasi ko‘rib chiqilgan. Xorijiy manbalar sharhi asosida faol makroiqtisodiy siyosatning bandlikka ta’siri yoritilgan.

45-55 0 0
THE IMPORTANCE OF DIGITAL IRRIGATION SYSTEMS IN AGRICULTURAL PRODUCTION: A CASE STUDY OF THE ZARAFSHAN RIVER BASIN AREAS
Sherzod Babaxolov

This study analyzes the technical structure, experimental methodology, and key empirical findings of a weather-based irrigation system tested during the 2025 spring cropping season in the Samarkand region of Uzbekistan. Under field conditions, the effectiveness of climate-responsive irrigation scheduling is evaluated using indicators of agricultural productivity and water-use efficiency. The analysis compares four different irrigation regimes in terms of water savings, total crop yield, yield structure, and crop water productivity. These regimes enable a comparison between conventional farmer-managed practices and advanced weather-based irrigation approaches, allowing for a comprehensive assessment of agronomic and hydrological outcomes.

56-62 0 0
THE ROLE OF TAXES IN THE FINANCIAL STIMULATION OF INNOVATIVE ACTIVITY IN INDUSTRIAL ENTERPRISE
Nodirbek Baxriddinov

This article analyzes the role of tax policy in the financial stimulation of innovative activity at industrial enterprises, as well as the impact of tax incentives and preferences on investment activity. In addition, the influence of tax mechanisms on innovative development is assessed based on statistical and theoretical data. The article presents two tables, on the basis of which analytical conclusions are drawn.

63-67 0 0
FORECASTING TRENDS OF AGRICULTURAL PRODUCTIVITY IN UZBEKISTAN: AN ARIMA MODEL APPROACH
Qundiz Boribaeva , Farkhod Kodirov

This study intends to forecast the agricultural commodities in Uzbekistan. The data were obtained from National Statistical Committee of the Republic of Uzbekistan. The study’s 15-year duration spans from 2010 until 2024. Box-Jenkin’s methodology, known as Auto Regressive Integrated Moving Average (ARIMA) approach was used in this study on a number of specific Uzbek agricultural commodities. According to the methodology requirement for large amount of data points, 10 species of agricultural products were chosen. All the essential steps of the model were utilized methodically for dynamic forecasting 5 periods ahead from 2025onwards. Using various model selection criteria, including Adj R^ 2, the minimum AIC value, and the lowest MAPE values, the study confirmed the accuracy of the model. Barley had the lowest Akaike Information Criterion (AIC) value among these products, while cabbage had the lowest Mean Absolute Percentage Error (MAPE) value.

68-76 0 0
THE PRACTICE OF EXCISE TAXATION OF FUEL PRODUCTS IN OUR REPUBLIC
Rаhmоnkul Djаlilоv

This article examines the impact of the tax policy implemented in the tax system on the mechanisms for accounting for excise tax.

77-81 0 0
THEORETICAL FOUNDATIONS AND PRACTICAL FACTORS FOR INCREASING THE COMPETITIVENESS OF THE SERVICE SECTOR OF UZBEKISTAN (BASED ON PORTER DIAMOND’S MODEL)
Shaxloxon Fozilova

Ushbu maqolada  milliy raqobatbardoshlik tushunchasining nazariy asoslari Porter tomonidan ishlab chiqilgan “Diamond” modeli doirasida tahlil qilinadi hamda ushbu konsepsiyaning O‘zbekiston iqtisodiyoti sharoitida namoyon bo‘lish xususiyatlari o‘rganiladi. Maqolada milliy farovonlikning tabiiy resurslar yoki makroiqtisodiy ko‘rsatkichlar yig‘indisi emas, balki ichki raqobat muhiti, innovatsion salohiyat va institutsional rivojlanish bilan uzviy bog‘liqligi asoslab berilgan. Maqolada O‘zbekistonda bozor iqtisodiyotini rivojlantirish uchun moliyaviy imkoniyatlarni kengaytirish bo‘yicha samarali chora-tadbirlar yoritilgan.

82-86 0 0
THE OBJECTIVE NECESSITY OF ENSURING THE ATTRACTIVENESS OF THE INVESTMENT ENVIRONMENT
Nilufar Hamdamova

The article provides a scientific analysis of the concept of the investment environment, its structural components, and the internal and external factors influencing it. The objective necessity of ensuring investment attractiveness is substantiated. Particular emphasis is placed on the role of macroeconomic balance and institutional reforms, as well as the creation of a favorable business environment for both foreign and domestic investors, in ensuring sustainable economic growth. The criteria for assessing the investment environment and the impact of international ratings and indices on the country’s image are analyzed. Furthermore, the role of enhancing investment attractiveness in strengthening socio-economic stability is scientifically examined.

87-93 0 0
STATE SUPPORT FOR SMALL BUSINESS AND PRIVATE ENTREPRENEURSHIP
Aziza Jo‘rayeva

This paper provides a comprehensive analysis of the theoretical, legal, and institutional foundations of state support for small business and private entrepreneurship. The study substantiates the role of small business in the development of the national economy, emphasizing its importance in ensuring employment, forming a competitive environment, and strengthening economic stability. In addition, the content and effectiveness of financial, tax, credit, organizational, and legal support mechanisms implemented by the state to promote small business and private entrepreneurship are examined from a scientific perspective.

94-98 0 0
MODELING AND FORECASTING THE GEOGRAPHICAL DISTRIBUTION OF THE URBAN POPULATION BASED ON GIS
Sanobar Kamilova

This article examines the modeling and forecasting of urban population spatial distribution based on Geographic Information Systems (GIS) technologies. The study conducted geospatial analysis of population density, urbanization processes, and demographic changes using Tashkent city as a case study. Population spatial distribution forecasting models were developed using modern GIS software - ArcGIS, QGIS, and Python libraries. As a result, a forecast of geographic distribution of urban population for 2025-2035 has been prepared and practical recommendations for urban planning have been developed.

99-108 0 0
ENSURING THE STABILITY OF LOCAL BUDGETS THROUGH EXPANDING THE TAX BASE: AN ANALYSIS FOR 2021-2024
Kishibay Kudiyarov

This study analyses the tax revenues and their composition in local budgets of Uzbekistan for the period 2021-2024. A descriptive statistical approach, visualization, and a panel-data framework were employed. The findings highlight the growing diversification of the tax base and the strengthening of budgetary revenues. Conclusions include practical recommendations to ensure local budget stability, improve tax policy, and broaden revenue sources. The results are relevant for maintaining fiscal stability and stimulating local economic development.

109-117 0 0
IMPROVING THE EFFICIENCY OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SYSTEMS IN COMMERCIAL BANKS
Erkin Kuldashev , Shoyatbek Muhammadjonov

This article analyzes the role of CRM (Customer Relationship Management) systems in systematizing and increasing the efficiency of customer relations in the banking sector. The study explores mechanisms for enhancing competitiveness in the banking services market, strengthening customer loyalty, and providing personalized service delivery. Furthermore, scientific and practical proposals are provided regarding the challenges and solutions for implementing CRM technologies within the banking system of Uzbekistan.

118-122 0 0
LEGAL BASIS OF WATER USE AND WATER RELATIONS IN UZBEKISTAN
Mansur Matkarimov

В данной статье рассматриваются такие вопросы, как основы водопользования в сельском хозяйстве Республики Узбекистан, право пользования водой, водные ресурсы, водные отношения, государственное управление в сфере водопользования и цели использования водных объектов.

123-128 0 0
DIGITAL TRANSFORMATION OF BANKING SERVICES AND CHALLENGES IN ENSURING CYBERSECURITY
Anvar Mengniyozov

This study is devoted to examining the issues of ensuring cybersecurity and the stable functioning of the banking system of Uzbekistan in the context of the rapid development of digital banking services. The digitalization of the banking sector has led to the emergence of new products and services, such as digital banks and financial ecosystems, thereby increasing the relevance of national financial and cybersecurity challenges. The purpose of the research is to characterize the main directions of the digital transformation of banking services within the context of cybersecurity. The article systematizes theoretical approaches to the concept of digital transformation of banking services, conducts a comparative analysis based on international experience, analyzes the dynamics of cyber threats and their target objects within the banking system of Uzbekistan, and develops proposals aimed at strengthening cybersecurity. The research findings have practical significance for the development of state regulation mechanisms and sustainable development strategies in the banking sector.

129-139 0 0
ENERGY EFFICIENCY AND ENERGY CONSUMPTION STRUCTURE IN THE REGIONS OF UZBEKISTAN: ANALYSIS AND ECONOMIC PROSPECTS
Zaxinabonu Mirxamidova

The article provides a comparative analysis of energy efficiency and the structure of fuel and energy resource consumption (FER) by region in the Republic of Uzbekistan. Based on statistical data for 2024, significant interregional disparities have been identified: the energy efficiency indicator varies from 1.3% in the Andijan region to 8.0% in the Tashkent region. It was found that the high level of energy efficiency in a number of regions (Karakalpakstan, Kashkadarya region) is associated with an excessive dependence on fossil fuels (more than 73%), which poses risks to environmental sustainability. Based on cluster analysis, groups of regions with similar consumption profiles were formed, for each of which differentiated policy measures were proposed. Recommendations are given on improving the efficiency of energy use, diversifying the energy balance and integrating digital solutions in the context of the transition to a “green economy”.

140-148 0 0
MACROECONOMIC DRIVERS OF CARBON EMISSIONS IN UZBEKISTAN: AN ARDL APPROACH
Sherali Muqimov

This paper provides an empirical analysis of the impact of economic growth, industrial development, foreign direct investment, and energy consumption on carbon dioxide emissions in Uzbekistan over the period 1991-2024, employing the ARDL and ECM frameworks. The results indicate that, in both the long and short run, economic growth is associated with improvements in environmental efficiency, whereas foreign direct investment is predominantly concentrated in emission-intensive sectors. The findings highlight the need to enhance industrial policy through strengthened institutional and investment mechanisms.

149-158 0 0
INSTITUTIONAL AND ECONOMIC FOUNDATIONS FOR IMPROVING THE SYSTEM OF COMMUNICATION AND INFORMATIZATION SERVICE PROVISION TO THE POPULATION
Feruz Nasrullayev

This article examines the issues of improving the system of communication service provision to the population from institutional and economic perspectives. The study provides a theoretical substantiation of governance mechanisms, regulatory instruments, and factors determining the efficiency of the communication services market. Within the framework of the empirical analysis, official statistical data are employed to explore the relationships between service coverage, intensity of use, and regional economic indicators. The findings demonstrate that the sustainable development of the communication services system is directly dependent on the effectiveness of the institutional environment. The article proposes a model of institutional improvement aimed at aligning state regulatory policy, investment balance, and competitive market conditions. The results of the study provide a foundation for the development of scientifically grounded practical solutions focused on advancing communication services and enhancing sectoral governance efficiency.

159-167 0 0
THE ECONOMIC CONTENT OF FINANCIAL PLANNING
Jamshid Pardayev

In this article, financial planning is an important component of the economic management system, which directly affects the socio-economic development of society. Its main content is to direct available financial resources to specific goals, their effective use and ensure economic stability. Through financial planning, the state budget, enterprise finances and population incomes are harmonized, proportionality is maintained in the distribution of resources and the opportunity to develop priority areas is created. The social significance of financial planning is manifested in increasing the standard and quality of living of the population, supporting social sectors (education, healthcare, infrastructure, etc.), reducing poverty and ensuring employment. Economically, it serves macroeconomic stability, improving the investment climate, and increasing the competitiveness of the national economy.

168-177 0 0
EFFECTIVE MANAGEMENT OF COMPANY VALUE
Sayyora Qosimova

This article analyzes the components of effective business value management. Five components of management are identified, the experience of foreign companies is analyzed. Based on the research, ways to improve the company's value management have been developed.

178-184 0 0
EVOLUTION OF CORPORATE GOVERNANCE IN THE DIGITAL ECONOMY
Farxod Shonazarov

This article provides a scientific analysis of the evolution of corporate governance systems in the context of the digital economy and changes in their institutional framework. The study substantiates that digital technologies are no longer auxiliary tools but have become the institutional core of modern corporate governance. Particular attention is paid to the changing role of the board of directors in shaping digital strategy, data governance, and digital risk management. The paper systematically examines institutional, organizational, technological, and regulatory challenges associated with the implementation of digital corporate governance in state-owned enterprises. The findings indicate that digital corporate governance enhances transparency, improves the timeliness and quality of managerial decision-making, and strengthens investment attractiveness. An original approach to a digital corporate governance model adapted to the conditions of the Republic of Uzbekistan is proposed.

185-190 0 0
THE IMPORTANCE OF INDUSTRIAL CLUSTERS IN INCREASING REGIONAL COMPETITIVENESS
Asadjon Sobirjonov

In order to enhance regional competitiveness, the development of industrial clusters is regarded as an important strategic direction. This article analyzes, based on a review of literature and statistical data, the theoretical foundations of clustering and Uzbekistan’s experience in implementing industrial clusters. The research results indicate that industrial clusters increase production efficiency in regions, accelerate innovation, and create a basis for the formation of new business entities. The author provides recommendations for the effective use of clustering to improve regional competitiveness.

191-197 0 0
ANALYSIS OF THE IMPACT OF FINANCIAL AND CREDIT INSTRUMENTS ON ENHANCING THE INVESTMENT POTENTIAL OF REGIONS
Shuxrat Toshanov

This article aims to assess the effectiveness of financial-credit instruments, particularly investment loans from commercial banks and fiscal preferences, in enhancing the investment attractiveness of regions, and to develop scientifically grounded proposals for improving these mechanisms. The paper identifies systemic problems in financing regional economic growth and substantiates the necessity of aligning centralized resource allocation with regional specialization.

198-203 0 0
AN EMPIRICAL ANALYSIS OF THE IMPACT OF UZBEKISTAN’S SERVICE SECTOR ON THE COUNTRY’S GDP GROWTH
Azizbek Tursinbayev

This article analyzes the impact of all sectors of the service industry on the country’s GDP using regression analysis based on statistical data. Additionally, economic relationships were identified in our research, and a regression model was constructed.

204-212 0 0
DEVELOPMENT OF THE FINANCIAL MARKET OF UZBEKISTAN BASED ON ESG PRINCIPLE
Shirin Tursunхodjayeva

This article examines the current state of Uzbekistan’s financial market and the key institutional challenges emerging in the course of its development. In particular, it provides a scholarly analysis of such factors as low investor confidence, the relatively high cost of capital, the quality of corporate governance, and the limited availability of long-term financing sources. In addressing these challenges, the paper elaborates on the economic foundations and mechanisms for integrating ESG (Environmental, Social, Governance) principles into the financial system. Drawing on the findings of international empirical studies, it synthesizes the impact of ESG factors on risk reduction, enhanced information transparency, and improved access to capital. Furthermore, the study formulates scientific and practical recommendations regarding the priority areas and institutional mechanisms for the implementation of ESG principles in the context of Uzbekistan.

213-220 0 0
DIRECT AND INDIRECT EFFECTS OF THE TEXTILE INDUSTRY ON AIR POLLUTION IN UZBEKISTAN – MACROECONOMIC ANALYSIS
Axliddin Valiyev , Farhod Askarov

This article presents a macro-level econometric analysis of the direct and indirect effects of the textile industry on air pollution in Uzbekistan. The analysis incorporates key variables, including electricity supply across the entire industrial sector, textile production output, and the share of the textile industry in total industrial activity. The study examines observed deviations in pollution levels and identifies underlying economic and structural factors. Based on the findings, the article provides policy-oriented recommendations and strategic measures aimed at mitigating environmental impacts and reducing air pollution in Uzbekistan.

221-229 0 0
MODERN DYNAMICS OF THE COMPETITION IN ECONOMIES OF THE WORLD
Sanjar Kholbaev

This paper develops and analyzes dynamic changes of competition policies of economies in today’s economic conditions. It is devoted to study the essence of competition in modern economy of countries, challenges arisen by digital economy, trade opportunities and competition measures.

230-235 0 0
THE IMPACT OF DIGITAL TRANSFORMATION ON THE ECONOMY
Jamshid Xudoyberdiyev

The article examines the methodological aspects of digital transformation and its impact on the industrial sector, the service sector, including the banking sector. The necessary development paths for the creation of an internal integrated model for transforming the economy through the redirection of exports and taking a leading position are noted. The need for state support for the digitalization of the economy was emphasized. The problems arising in the process of large-scale digital transformation for the economic system and society are analyzed separately.

236-243 0 0
THE IMPORTANCE OF INCREASING PRODUCT COMPETITIVENESS IN SMALL BUSINESS AND ENTREPRENEURSHIP
Muminmirzo Yoqubjanov , Ismoiljon Erkinxojiyev

This article examines such important conditions for entrepreneurship development as ensuring the rights and freedoms that define the independence of business entities, access to sufficient financial resources, common trade legislation, and the availability of tax incentives. Accordingly, all countries are creating effective mechanisms and mechanisms to ensure the sustainability of the vital activity of private enterprise.

244-248 0 0
FOREIGN EXPERIENCE IN MODELING BANKING ACTIVITIES AND THE FOUNDATIONS FOR ITS PRACTICAL APPLICATION
Sanjarbek Yuldashev

The article examines foreign experience in modeling the activities of commercial banks and the organizational and economic mechanisms of econometric-statistical models of interbank competition formed through its practical application.

249-257 0 0
ANALYSIS OF THE IMPACT OF PUBLIC FINANCIAL MANAGEMENT EFFICIENCY ON SOCIAL JUSTICE THROUGH PEFA AND CEQ METHODOLOGIES
Muhammadsodiq Zokirjonov

The article addresses to examine how improvements in fiscal governance affect social equity outcomes by integrating the empirical framework that combines (the Public Expenditure and Financial Accountability) PEFA-based indicators of (Public financial management) PFM efficiency framework with (the Commitment to Equity) CEQ-based measures of income inequality and poverty methodology. The develops Relying exclusively on publicly available data from national statistical and fiscal sources, the paper constructs a composite PFM index and estimates its relationship with social equity outcomes over the period 2010-2024. Regression results indicate that improvements in public financial management are significantly associated with reductions in income inequality and poverty. In particular, budget credibility and fiscal risk management emerge as the most influential institutional dimensions driving redistribution effectiveness. The study provides novel empirical evidence from a transition economy and highlights the importance of integrating institutional and distributional perspectives in fiscal governance reforms.

258-269 0 0
IMPROVING AGRICULTURAL SERVICES - VITALLY IMPORTANT ASPECTS IN POVERTY REDUCTION
Feruz Abilov

The article is devoted to the rationale for the improvement of agricultural services - about the important aspects of poverty reduction. The article focuses on reducing the poverty, particularly of the rural population, through the job-creation. It also shows the types of agro-services to date and substantiates the possibility of providing employment through them.

270-276 0 0
THE CHARACTERISTICS OF USING DIGITAL MARKETING TECHNOLOGIES IN GARMENT AND KNITTING, TEXTILE ENTERPRISES
Abdulaziz Aliev

The current article focuses on the characteristics of digital marketing technologies, digital technology and the scrutinizes conceptual frameworks of digital marketing technologies use in garment, knitting, textile enterprises, At the same time, it studies the elements of digital marketing technologies utilized in garment and textile enterprises, apparel industries as well as their contribution to fashion field and the use of digital marketing technologies in fashion area.

277-282 0 0
PROBLEMS OF TRANSITION TO INTERNATIONAL FINANCIAL REPORTING STANDARDS
Ziyat Kurbanov

The article discusses the theoretical issues of harmonizing the financial accounting system with international requirements and standards in the conditions of the digital economy. The essence of public organizations and the criteria for their inclusion in the category are indicated.

283-288 0 0
COMMUNICATION STRATEGY AS A TOOL FOR EFFECTIVE MANAGEMENT OF MINING COMPANIES IN THE CONTEXT OF TRANSFORMATION AND GLOBAL CHALLENGES
Ranokhon Kosimova

The article explores the role of communication strategy as an instrument of strategic management in mining companies under conditions of digitalization, institutional transformation, and global challenges, including ESG requirements and corporate governance transparency. The relevance of the research is explained by the ongoing economic and institutional reforms in the Republic of Uzbekistan aimed at ensuring economic openness, attracting investment, and integrating enterprises into the global economic community. Based on theoretical approaches, international experience, and empirical data from JSC Navoi Mining and Metallurgical Company, it is substantiated that a communication strategy not only provides information support but also contributes to managing reputational risks and supporting managerial decision-making.

289-295 0 0
ANALYSIS OF THE CURRENT MECHANISM FOR MANAGING PUBLIC PROCUREMENT
Sherzod Rizakulov

The article examines the specific features of the functioning of the current mechanism for managing public procurement in the Republic of Uzbekistan. A comprehensive analysis of the regulatory and legal framework, organizational structure, and procedural components of the procurement system has been conducted, covering the stages of planning, tendering, contract conclusion, and monitoring of contract implementation. The study identifies key challenges affecting the efficiency of public procurement, including a low level of automation, limited competition, weak coordination among procurement entities, and a formal approach to assessing actual needs. Special attention is given to issues of digitalization, procedural transparency, and the introduction of modern methods of control and evaluation. Based on the findings, several directions for improving the existing mechanism are proposed, such as the development of electronic infrastructure, the institutionalization of risk management practices, and the enhancement of personnel qualifications. The results obtained may be used for reforming the procurement system and forming a more sustainable model for managing budgetary resources.

296-302 0 0
ARTIFICIAL INTELLIGENCE AS A STRUCTURAL FACTOR IN THE TRANSFORMATION OF THE MODERN SERVICE SECTOR
Gulnora Shadieva

The article examines the practical significance of artificial intelligence (AI) technologies in transforming and enhancing the efficiency of the service sector at both global and national levels. Based on an analysis of international research and statistical data, it is demonstrated that AI contributes to process automation, optimization of business models, and personalization of customer experience. Particular attention is given to the experience of Uzbekistan, where the implementation of AI is considered a key element of the state program “Digital Uzbekistan – 2030.” The paper presents examples of successful AI integration in the banking sector, healthcare, education, and tourism, and identifies institutional challenges and prospects for further development

303-308 0 0