EVALUATION OF THE EFFICIENCY OF PUBLIC PROCUREMENT ACTIVITIES OF GOVERNMENT CUSTOMERS
DOI:
https://doi.org/10.60078/3060-4842-2026-vol3-iss1-pp410-419Abstract
The efficiency of public procurement activities of government customers is a key factor in ensuring the rational use of budgetary funds and improving the effectiveness of the public finance system. In the context of the digital transformation of the economy and the increasing complexity of the institutional environment, there is a growing need for a comprehensive evaluation of procurement activities that takes into account not only financial outcomes but also process-related, human resource, and strategic aspects. This article examines theoretical and methodological approaches to assessing the efficiency of public procurement activities of government customers. Based on an analysis of international research, the necessity of moving from narrowly focused financial criteria toward a multidimensional system of indicators integrating economic, process, institutional, and labor-related parameters is substantiated. Particular attention is paid to indicators characterizing operating costs, labor productivity of procurement units, as well as the structure and concentration of suppliers.
The proposed system of indicators makes it possible to identify reserves for improving procurement efficiency, optimize the use of financial and human resources, and enhance the transparency and manageability of procurement processes. The results of the study may be used by government customers in the development of key performance indicators (KPIs), the improvement of monitoring mechanisms, and the formulation of strategies for the development of the public procurement system
Keywords:
public procurement government customers procurement efficiency efficiency assessment KPI labor productivity operating costs digitalization of procurementReferences
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