ASSESSING THE EFFECTIVENESS OF DIGITAL TRANSFORMATION MANAGEMENT IN ICT COMPANIES
DOI:
https://doi.org/10.60078/2992-877X-2026-vol4-iss3-pp385-392Abstract
This article examines the problem of assessing the effectiveness of digital transformation management in information and communication technology (ICT) companies. The study analyzes the current state of digital transformation processes and identifies the key challenges associated with their evaluation. Based on the analysis, an integrated approach to assessing digital transformation effectiveness is proposed, incorporating technological, organizational, and human capital factors.
Keywords:
digital transformation ICT companies management effectiveness integrated assessment digital economy innovationReferences
Bharadwaj, A., et al. (2013) Digital business strategy: Toward a next generation of insights. MIS Quarterly, 37(2), pp. 471–482.
Kraus, S., et al. (2022) Digital transformation in business and management research: An overview of the current status quo. International Journal of Information Management, 63, 102466.
Matt, C., Hess, T. and Benlian, A. (2015) Digital transformation strategies. Business & Information Systems Engineering, 57(5), pp. 339–343.
Matt, C., et al. (2016) Options for formulating a digital transformation strategy. MIS Quarterly Executive, 15(2), pp. 123–139.
Nadkarni, S. and Prügl, R. (2021) Digital transformation: A review, synthesis and opportunities for future research. Management Review Quarterly, 71(2), pp. 233–341.
Nambisan, S., et al. (2017) Digital innovation management: Reinventing innovation management research in a digital world. MIS Quarterly, 41(1), pp. 223–238.
Sebastian, I.M., et al. (2017) How big old companies navigate digital transformation. MIS Quarterly Executive, 16(3), pp. 197–213.
Verhoef, P.C., et al.. (2021) Digital transformation: A multidisciplinary reflection and research agenda. Journal of Business Research, 122, pp. 889–901.
Vial, G. (2019) Understanding digital transformation: A review and a research agenda. Journal of Strategic Information Systems, 28(2), pp. 118–144.
Warner, K.S.R. and Wäger, M. (2019) Building dynamic capabilities for digital transformation: An ongoing process of strategic renewal. Long Range Planning, 52(3), pp. 326–349.
Westerman, G., Bonnet, D. and McAfee, A. (2014) Leading digital: Turning technology into business transformation. Boston: Harvard Business Review Press.
Downloads
Published
How to Cite
Issue
Section
License
This work is licensed under a Creative Commons Attribution 4.0 International License.
