EVALUATING THE IMPACT OF ARTIFICIAL INTELLIGENCE TECHNOLOGIES ON BANKING: OPPORTUNITIES AND RISKS

Abstract

 This paper provides a comprehensive analysis of the integration of artificial intelligence technologies into the banking system, emphasizing their opportunities, risks, and future prospects. It highlights the growing relevance of AI in the modern financial sector, particularly the rapid expansion of technologies such as scoring systems and customer service chatbots, which have accelerated the digital transformation of banks worldwide. The main objective of the study is to examine both the positive and negative impacts of AI implementation on banking operations and to evaluate these effects within the context of Uzbekistan’s banking system.