TRANSFORMATION OF THE COMPETITIVE ENVIRONMENT OF BANKS UNDER THE INFLUENCE OF ARTIFICIAL INTELLIGENCE
DOI:
https://doi.org/10.60078/2992-877X-2025-vol3-iss12-pp75-83Abstract
The article is devoted to analyzing the transformation of the banking sector in the context of the active implementation of artificial intelligence (AI) technologies. It examines the key areas of AI application in banking activities, including automation of operational processes, intelligent risk management, personalization of customer services, and the development of innovative financial products. Special attention is given to how AI changes traditional banking business models, enhances banks’ competitiveness, and creates new strategic advantages in the financial market. The challenges and risks of digital transformation including cybersecurity issues, the ethics of AI usage, and compliance with regulatory requirements are analyzed. The study concludes that the integration of AI technologies into the banking system is becoming an essential condition for its sustainable development and global competitiveness.
Keywords:
artificial intelligence banking sector digital transformation competitiveness financial innovations financial technologiesReferences
Arner, D.W., Barberis, J. and Buckley, R.P. (2016) ‘The Evolution of Fintech: A New Post-Crisis Paradigm?’, Georgetown Journal of International Law, 47(4), pp. 1271–1319.
Bank for International Settlements (2021) Artificial intelligence and big data in finance. BIS Paper No. 113. Available at: https://www.bis.org/publ/bppdf/bispap113.pdf
Dapp, T. and Slomka, L. (n.d.) Fintech reloaded — Traditional banks as digital ecosystems. Publication of the German original [Electronic resource]. Available at: https://www.dbresearch.com/PROD/RPS_EN-PR0D/PR0D0000000000451937/Fintech_reloaded
Deloitte Insights (2021) AI in banking: Transforming the industry. Available at: https://www2.deloitte.com/global/en/insights/industry/financial-services/ai-in-banking.html
European Central Bank (2022) Artificial intelligence in the financial sector. Available at: https://www.ecb.europa.eu/pub/pdf/scpops/ecb.op280~e82f8c54c1.en.pdf
European Union (2016) General Data Protection Regulation. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.
Giudici, P. (2018) ‘Fintech Risk Management: A Research Challenge for Artificial Intelligence in Finance’, Frontiers in Artificial Intelligence [Electronic resource]. Available at: https://www.frontiersin.org/articles/10.3389/frai.2018.00001/full
Haddad, C. and Hornuf, L. (2019) ‘The emergence of the global fintech market: economic and technological determinants’, Small Business Economics, 53, pp. 81–105.
IBM Institute for Business Value (2021) AI and data in banking: The future of personalization [Electronic resource]. Available at: https://www.ibm.com/thought-leadership/institute-business-value/report/ai-banking
Jaksic, M. and Marinc, M. (2019) ‘Relationship banking and information technology: the role of artificial intelligence and FinTech’, Risk Management, 21, pp. 1–18. doi: 10.1057/s41283-018-0039-y.
Karimova, N. (2023) ‘AI-driven personalization in digital banking in Uzbekistan’, Journal of Management and Social Sciences. Available at: https://inlibrary.uz/index.php/jmsi/article/view/136609
KPMG (2024) Pulse of Fintech H2 2023 [Электронный ресурс]. Available at: https://home.kpmg/xx/en/home/insights/2024/02/pulse-of-fintech-h2-2023.html (Accessed: 07 August 2025).
Lee, I. and Shin, Y.J. (2018) ‘Fintech: Ecosystem, business models, investment decisions, and challenges’, Business Horizons, 61(1), pp. 35–46. doi: 10.1016/j.bushor.2017.09.003.
Mamadiyarov, Z. and Akhmedova, D. (2022) ‘The emergence of digital banks and the significance of digitalization of banking activities’, International Journal of Innovation and Technology, TSEU. Available at: https://iqtisodiyot.tsue.uz/journal/index.php/iit/article/view/228
Manyika, J. et al. (2018) Искусственный интеллект в банковском секторе: трансформация правил конкуренции. McKinsey Global Institute [Электронный ресурс]. Available at: https://www.mckinsey.com/industries/financial-services/our-insights/artificial-intelligence
McKinsey & Company (2020) AI-bank of the future: Can banks meet the AI challenge? Available at: https://www.mckinsey.com/industries/financial-services/our-insights/ai-bank-of-the-future
Puschmann, T. (2017) ‘Fintech’, Business & Information Systems Engineering, 59, pp. 69–76. doi: 10.1007/s12599-017-0464-6.
PwC (2023) AI in financial services: How to prepare for the future [Electronic resource]. Available at: https://www.pwc.com/gx/en/industries/financial-services/assets/pwc-ai-in-financial-services.pdf (Accessed: 07 August 2025).
Абдуллаев, М. (2025) ‘Что ждет банки Узбекистана в эпоху глобальных трансформаций’, Kursiv Uzbekistan, 30 May [Электронный ресурс]. Available at: https://uz.kursiv.media/2025-05-30/chto-zhdet-banki-uzbekistana-v-epohu-globalnyh-transformaij
Орлов, С. (n.d.) Вычислительные платформы для искусственного интеллекта. ИнформКурьер-Связь [Электронный ресурс]. Available at: http://www.iksmedia.ru/articles/5573446-Vychislitelnye-platformy-dlya-iskus.html
Фаттахова, М. (2024) ‘ИИ в банковском бизнесе: ключ к конкурентной привлекательности’, Yashil iqtisodiyot va taraqqiyot, May, p. 238.
Downloads
Published
How to Cite
Issue
Section
License

This work is licensed under a Creative Commons Attribution 4.0 International License.









