This article covers the analysis of legal frameworks for the organization of initiative budget processes and the analysis of the projects implemented in the process of “Initiative Budget” conducted through the “Open Budget” information portal. Proposals have also been developed for a co-financing mechanism, which would allow initiators to use the money spent on collecting votes to finance the project.

As a result of the implementation of an unexpected event in a competitive market for telecommunication services, new ways of business development were shown. At the present stage of digitalization of relations between consumers and providers of telecommunication services, based on market principles, digital platforms are now widely used to improve the service strategy of the service provider, as well as to develop a marketing strategy.