FINTECH, AVTOMATLASHTIRISH VA INSON OMILI: BANK XIZMATLARI SAMARADORLIGIDA YANGI MUVOZANAT MODELI

Mualliflar

DOI:

https://doi.org/10.60078/2992-877X-2025-vol3-iss11-pp279-285

Annotasiya

Ushbu maqolada Fintech texnologiyalari, avtomatlashtirish jarayonlari va inson omilining bank xizmatlari samaradorligiga ta’siri o‘rganilgan. Tadqiqotda O‘zbekiston tijorat banklari misolida raqamli transformatsiya jarayonlari tahlil qilinib, xorijiy mamlakatlar tajribasi bilan solishtirma tahlil o‘tkazildi. Natijalar shuni ko‘rsatdiki, Fintech avtomatlashtirish inson kapitali bilan uyg‘unlashgan holda qo‘llanilganda bank xizmatlari tezligi, aniqligi va mijozlar qoniqishi sezilarli darajada oshadi. Shuningdek, tadqiqotda “inson-texnologiya muvozanat modeli” konsepsiyasi ishlab chiqilib, bank tizimida samaradorlikni ta’minlovchi yangi yondashuv sifatida taklif etildi.

Kalit so‘zlar:

fintech avtomatlashtirish inson omili bank xizmatlari raqamli transformatsiya samaradorlik innovatsiya

Bibliografik manbalar

Abdullayev, S.A. (2025) Fintech yechimlarini joriy etishning samaradorlik ko‘rsatkichlari: O‘zbekiston banklari misolida // Innovatsion rivojlanish va moliya tahlili. – Toshkent. – № 2. – B. 80–92.

Chen, L. (2023) Artificial Intelligence Adoption and Human Supervision in Chinese Commercial Banks // International Journal of Fintech Research. Vol. 11, No. 4. – P. 62–75.

DBS Bank (2024). Digital Mindset and Human Capital Development Program Report [Text]. – Singapore: DBS Group Holdings. – 44 p. – URL: https://www.dbs.com/sustainability/digital-mindset.

Deloitte Insights (2024). Fintech and Automation in Global Banking: Efficiency and Human Capital Impact [Text]. – London: Deloitte Touche Tohmatsu. – 72 p. – URL: https://www.deloitte.com/insights/fintech-automation-2024.

Hernández, R. (2025) Automation and Workforce in European Banking: A Dual-Development Perspective // European Review of Financial Studies. Vol. 12, No. 3. – P. 101–118.

HSBC (2024) Holdings plc. Annual Sustainability and Digital Innovation Report 2024 [Text]. – London: HSBC Group. – 56 p. – URL: https://www.hsbc.com/who-we-are/esg-and-sustainability.

Karimov, B.B. (2023) Raqamli transformatsiyaning bank xizmatlari samaradorligiga ta’siri // O‘zbekiston moliya jurnali. – Toshkent, – № 6. – B. 42–51.

Khan, M., Lee, S. (2024) Digital Transformation and Human Capital Efficiency in Southeast Asian Banks // Asia Pacific Journal of Economics and Finance. Vol. 9, No. 1. – P. 77–92.

McKinsey Global Institute (2023). The State of Digital Banking [Text]. – New York: McKinsey & Company. – 64 p. – URL: https://www.mckinsey.com/industries/financial-services/our-insights/the-state-of-digital-banking-2023.

O‘zbekiston Respublikasi Markaziy banki (2024). Raqamli to‘lovlar bozorining rivojlanish ko‘rsatkichlari 2020–2024. – Toshkent: Markaziy bank Axborot byulleteni. – № 3. – B. 12–19.

OECD (2024). Digital Finance and Human Capital Report 2024 [Text]. – Paris: Organisation for Economic Co-operation and Development. – 88 p. – ISBN 978-92-64-12789-4.

Oliveira, T. (2025) Human–Machine Collaboration in Digital Banking: The Portuguese Case // Journal of Technological Economics. Vol. 7, No. 1. – P. 15–29.

Patel, K. (2024) Fintech Automation and Financial Inclusion: Evidence from India // Indian Journal of Banking and Finance. Vol. 8, No. 2. – P. 33–49.

Raxmonova, D.Sh. (2024) Bank tizimida inson kapitali va raqamli innovatsiyalar uyg‘unligi // Iqtisodiyot va ta’lim. – Toshkent. – № 3. – B. 67–75.

Smith, J. (2023) The Human-Tech Interface in Fintech Banking: Toward an Augmented Intelligence Model // Journal of Financial Innovation. Vol. 15, No. 2. – P. 45–59.

World Bank (2024). Fintech and Financial Inclusion Survey 2024 [Text]. – Washington D.C.: World Bank Group. – 102 p.

World Economic Forum (2025). The Future of Jobs and Bank Automation [Text]. – Geneva: WEF Publications. – 90 p. – URL: https://www.weforum.org/reports/future-of-jobs-2025

Yuklashlar

Nashr qilingan

Qanday qilib iqtibos keltirish kerak

Xushvaqtov , N. (2025). FINTECH, AVTOMATLASHTIRISH VA INSON OMILI: BANK XIZMATLARI SAMARADORLIGIDA YANGI MUVOZANAT MODELI . Iqtisodiy Taraqqiyot Va Tahlil, 3(11), 279-285. https://doi.org/10.60078/2992-877X-2025-vol3-iss11-pp279-285