MIJOZLARNING BANK XIZMATLARIDAN MAMNUNLIK DARAJASINI BAHOLASH USULLARI
DOI:
https://doi.org/10.60078/3060-4842-2025-vol2-iss2-pp808-814Annotasiya
Ushbu maqolada mijozlarning bank xizmatlaridan mamnunlik darajasi va uni hisoblashni takomillashtirishga, mijozlarning bank xizmatlaridan qanoatlanishining yuqori darajasi ular bilan uzoq muddatli munosabatlarni o'rnatishga va uzoq muddatda bankning barqaror rivojlanishini ta’minlashga imkon beradi. Shu munosabat bilan bank xizmatlaridan mamnunlik darajasini o‘rganish, bunday monitoring natijalarini malakali baholash va ulardan mijozlarga xizmat ko‘rsatish sifatini yaxshilash va ularning qanoatlanishini oshirish uchun foydalanish masalalari biznes muvaffaqiyatiga qiziqqan zamonaviy banklar uchun katta ahamiyatga ega.
Kalit so‘zlar:
bank bank xizmatlari mamnunlik darajasi mijozlarga xizmat ko'rsatishBibliografik manbalar
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