This scientific article is devoted to the role of communication services in the development of the modern economy. Proposals and recommendations have been made that ensuring fast and high-quality circulation of information through communication services has today become the main criterion for the economy, development and prosperity of the country.

The article explores the role of communication strategy as an instrument of strategic management in mining companies under conditions of digitalization, institutional transformation, and global challenges, including ESG requirements and corporate governance transparency. The relevance of the research is explained by the ongoing economic and institutional reforms in the Republic of Uzbekistan aimed at ensuring economic openness, attracting investment, and integrating enterprises into the global economic community. Based on theoretical approaches, international experience, and empirical data from JSC Navoi Mining and Metallurgical Company, it is substantiated that a communication strategy not only provides information support but also contributes to managing reputational risks and supporting managerial decision-making.

This paper examines the impact of Internet technologies on the development and management of the tourism industry. I took the Republic of Zimbabwe, which is located in southern Africa, as an example to reveal this topic. Zimbabwe is in the process of development, which could lead to a clash with an unstable economy and politics since 2000. Despite its rich cultural heritage, it has suffered negative experiences due to international advertising, a significant reason for the rapid spread of which is online platforms. It is accepted that information and communication technologies (ICT) are aimed at helping rapid growth, but this situation shows how they can harm the reputation of a tourist destination, which is in the stage of economic development. The study examines the main reasons for how tourism operations are changing, focusing on promotion, customer interaction and business efficiency under the influence of digital transformations. It also analyzes the significant problems for tourism enterprises when using Internet technologies, and recommends steps on how to achieve achievements and advantages over competitors using digital tools. Key topics are digital promotion tasks, distribution through social networks, the invention of online travel agencies (OTA), the use of big data and artificial intelligence (AI) and the unification of the Internet of Things (IoT) in the tourism industry. Finally, one can get acquainted with the application of the dual role of ICT in both promotion and potential instability in countries that are in the process of economic development.

The basic approach of the concept of social and ethical marketing is to determine the needs, desires and interests of the target markets, to ensure the desired level of satisfaction in effective ways aimed at maintaining and increasing the well-being of the consumer and society as a whole. The implementation of the social and ethical marketing concept requires a balance of three factors: the profit of the producing organization (industry, state), purchasing needs and the interests of society. There are also five basic principles of ethical marketing. It is necessary to create evaluation metrics to analyze the state of compliance with the basic principles of ethical marketing in the practice of all enterprises.

The article reveals the scientific and methodological foundations for implementing innovative activities in the service processes of telecommunication enterprises. It analyzes how, under the conditions of globalization, digital transformation, and the “Industry 4.0” paradigm, innovative approaches in servicing mobile devices, satellite communication systems, internet provider infrastructures, and 5G technologies enhance competition, improve service quality, flexibility, and energy efficiency. The paper also highlights trends in the expansion of digital infrastructure in Uzbekistan, the growth of 5G coverage areas, and the adoption of innovative platforms by national operators. From a theoretical standpoint, the economic and social effectiveness of innovation is explained based on Schumpeter’s concept of “creative destruction,” Rogers’ “diffusion of innovations” model, the Service-Dominant Logic framework, and institutional approaches.

The scientific article scientifically substantiates some of the problems that arise in the process of implementing the information system, the technology for implementing electricity metering and control in Uzbekenergo, the traditional structure of ICT, the formation of a digital economy, the structural structure of future ICT units and the implementation and operation of corporate information systems, a number of shortcomings in the organization of these systems, as well as the principles of the entire world community in this area for the successful implementation of the digitalization program.

This paper discusses the mechanism of transmission of the monetary policy in Uzbekistan in the framework of the inflation targeting (IT) which is officially followed by the Central Bank of Uzbekistan since 2021 (CBU). The analysis indicates that the main refinancing rate is transmitted into the financial system to impact output and prices using methods of Vector Autoregression (VAR) and Structural VAR (SVAR) on quarterly data covering 2010-2023. The results show that interest rate channel is the most effective transmission channel, exchange rate channel comes next and credit channel is limited by structural weakness in the banking sector. The monetary policy shocks explain about 18-22 percent of inflation variance at a 12-month horizon. Some of the major obstacles are dollarization, strong state-owned banking industry, ineffective financial intermediation and low financial literacy. Some of the policy prescriptions include complementary fiscal moderation, faster financial sector reform, and better communication by the central bank.