The management of business entities is obliged to consciously evaluate the results of their activities in order to ensure compliance with the set goals and strategies in a highly competitive environment. This, in turn, indicates the need to determine the efficiency and productivity of each component and employees of an economic entity, as well as the development of measures to eliminate identified deficiencies. It is when implementing such measures that the management of business entities should use operational audit. This article describes the conditions and factors that hinder the implementation of operational audit and its popularization.

This article examines the main specific features of the development of information and communication services in modern conditions, the adaptation of the structure of information and communication services to the requirements of the modern economy, as well as important aspects of the scientific substantiation of an effective business model inherent in a competitive high-tech sector.

This article discusses the important role of managing operational risks in the banking sector, with a detailed analysis of this issue in the context of commercial banks in Uzbekistan. Significant changes are being observed in the countryʼs banking system, and managing operational risks is becoming an integral part of ensuring financial stability. The article delves deeply into the organizational and methodological challenges banks face in their risk management processes. The insights and recommendations presented in the article are hoped to serve as a foundation for future research and for developing strategies to manage operational risks in the local banking sector.

The article describes the importance of the KPI system in increasing the profitability of commercial banks in ouг republic, the reasons for its emergence, the need to use and improve the KPI system, the impact of the KPI system on increasing the volume of income-generating assets of the bank and reducing problem loans.

The article describes a number of risk types that may arise as a result of the digitalization of traditional banking activities as a result of the transformation of banking activities and the level of risk may increase, the most common types of cyber threats aimed at bank customers and banks themselves and their specific aspects, New risk management systems in banks, steps of strategic bank risk management, and author's approaches to effective risk management in the digital environment are presented. Overall, this paper provides insights into the multi-faceted nature of risk posed by commercial banks in the face of transformation and digitization, and what can be done by banks to effectively manage and mitigate this pervasive risk factor and ensure sustainable growth for banks. provides information on the various methods used.